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[Jonny Jeep]

Don't forget what i said at the end of my first post. Clockspring issues can trigger TPS codes. Unplugging the clockspring may be enough to clear the code and allow the Jeep to drive normally.

[mr smith]

Don't forget what i said at the end of my first post. Clockspring issues can trigger TPS codes. Unplugging the clockspring may be enough to clear the code and allow the Jeep to drive normally.

yup fiar do's the first thing they are going to look at is the clockspring.. then go from there..
will update when i know further and then plan how best to approach the other garage..

[mr smith]

so london jeep have done their thang..
broken clockspring as suspected.. which cleared the SRS airbag light and horn now working..
the engine light - they have found to be another sensor broken, i.e. physically bent over, temp sensor which they have swapped for one they have on their vehicle will run it tonight and if all is well i should have my jeep back tomorrow..
so how best to approach the other garage?..
i have asked london jeep to keep all the knackered bits and detail in their opinion why they have had to replace the items based on the work it went in for at the original garage..

[Panic mechanic!]

think you need to approach the other garage with all the paperwork and if you payed by credit card I would be talking to them about canceling the transaction/payment.
is there a great deal of difference in the costs involved in the work they did for you and the cost of replacing the broken parts?

[Jonny Jeep]

Good idea about credit card, to which I'll add... if you paid by a debit card you should look into "chargeback" which apparently also covers credit cards so you don't need to make a minimum £100 spend as you would to qualify for section 75 claims.

[mr smith]

i did pay on a credit card.. so how does that work if i wanted to do anything..?
original garage - fit new box, oil & filter, copper grease front pads, grease clutch pedal - £240
london jeep specialist - sort out srs sensor and engine management light sensor, James the owner came and collected my car from work and left me his jeep, sorted out the clockspring to clear airbag light, found damaged sensor relating to engine light, return car to me at work - £240

[Panic mechanic!]

phone up the garage and  ask for their insurance or phone up the credit card company and explain to them, and see what they recommend.if talking to the credit company they  my say its not  for them to cancel the payment as the work was done  and the damage may be something you have to take out a civil action to reclaim.
Or go into the garage  and speak to the owner, you could ask  London Jeep to give you a full breakdown in writing  and then present that to the owner and ask him for a partial refund.
I would think you will only get a partial refund as they can still charge you for fitting the oil and filter and greasing the other parts, so I think the only thing you may get back in the end in the labour charged.
Or give him the breakdown of the damage caused and ask him whether he would like to do refund or be taken to the small claims court, wite to watchdog etc.