Lmao, I don't doubt for a minute what you're saying and thank you for the info.
However, let me put our dealer in context, I went in a short while back and spoke to the service manager. The conversation went something like this.......
Me , how's it going as the new dealer? Did you get any of the techies to come from the other place?
Him, no but these guys have all don't the courses and of course we've been doing fiat for ages. The engine in your grand is a version we've worked on are familiar with.
Me, mines got the Merc v6
Him (after a stunned silence) well they're not that much different.